Product : WooCommerce UPS
Thank you very much Nicole!
You have been a great asset to our business and we appreciate your help and work.
I would give you five stars! We will let you know if we need anything else. Once again thank you SO MUCH!
Product: WooCommerce Commonwealth Bank
Dear Nicole and Support team,
Words alone cannot express the gratitude we have for all that you have done for us on our website.
We are in love with our website and you are a part of our success! Thank you for helping us installs the extension of Commonwealth bank Gateway from the start to finish and
even help us to test it after the installation!
The extension works smoothly and perfectly fine on our website. Without your close support, we wouldn’t be able to make it!
We certainly appreciate your professionalism, patience and promptness with which you responded to our problems. We wouldn’t hesitate to recommend you to others.
With thanks we wish to remain,
Product: WooCommerce USPS
Hello Shawn and Nicole,
I just wanted to thank you all for the endless effort you put into working on the WooCommerce USPS plugin for my site.
I know this wasn't an easy task, so I want to thank you for figuring out a way to make it happen. I was able to launch the site just in time for the show this past weekend.
I so appreciate your excellent customer service and care for your customers.
Thank you again,
Product: Jigoshop USPS
"I recently started using WordPress, so I am fairly new to things. I also started incorporating Jigoshop into my website and needed a shipping extension for my products.
I purchased the official Jigoshop USPS shipping extension and it did not do what I needed.
I then came across Extensionworks USPS Jigoshop extension. I was a little worried it may not work, just like the official Jigoshop version. I sent a few emails and Nicole was very helpful and detailed when answering my questions.
It is very rare these days, that software developers offer quality customer support. However, Extensionworks DOES! Thank you so much for the great plugin and awesome support. I have another site I need this plugin for and I will be spreading the word and purchasing it again.”
Ryan Fredericks, Switch it up Designs
Product: WooCommerce Canada Post
Extension Works Customer service and support team has exceeded our expectations with respect to their attention to detail.
Our purchase of the Canada post plug-in has provided our business the fluidity of ease for our clients to price out shipping on our company website.
Even with the time difference between our countries we have never had to wait more than 24 hours for a reply to any inquiry we have had and software issues resolved within 48 to 72 hours.
In our mind this is what makes a company great. We have confidence in purchasing from your company and have already recommended you to others. To say “Good, I'm satisfied” we feel is an understatement.
Rob Doyling, President
Product: WooCommerce USPS
In my years of dealing with technology and customer service, this rates as some of, if not, the best so far.
Susan Khalje Couture